Each hosting package comes with a master FTP account which you can use to transfer your website files to and from your webserver. You can also create a number of custom FTP accounts.
A written version of this guide can be found here:
How long will it take me?
◾Around 3 minutes to create a new user
◾Up to 10 minutes for the new user to take effect.
What will I need?
◾Your control panel username and password.
◾A web hosting (not a website forwarding or email only) package.
For additional support:
– Raise a ticket or start a live chat at https://help.fasthosts.co.uk/
– Tweet us @fhtechteam
– Call us on +44 (0)333 0142 700
Publisher: Fasthosts Internet
You can watch this video also at the source.