This video provides an overview of the analytics feature of Amazon Lex.
Analytics on Lex empower developers with data-driven insights to improve the performance of their bots. The overview dashboard provides a single snapshot of key metrics such as the total number of conversations and intent recognition rates. You can drill-down from this overview to see more granular metrics. For example, the intent performance page helps you identify where conversations are succeeding and failing. Conversational flow visualizations show you how users navigate across intents. You can also view individual user conversations to make qualitative assessments of specific conversations. Analytics gives you access to the insights and reports needed to iterate and improve your bot performance, which can result in a better customer experience.
Learn more at: https://go.aws/45kydyM
More AWS videos: https://go.aws/3m5yEMW
More AWS events videos: https://go.aws/3ZHq4BK
Do you have technical AWS questions?
Ask the community of experts on AWS re:Post: https://go.aws/3lPaoPb
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.
#AmazonLex #ConversationalAI,#CAI #Chatbots #AWS #AmazonWebServices #CloudComputing
Publisher: Amazon Web Services
You can watch this video also at the source.