Avaya Announces New Midmarket Select Program, Offers Channel Partners a New Set of Cloud Unified Communications Packages

Avaya, a global provider of business communications software, systems and services, has announced its Avaya Midmarket Select Program – a new midmarket program for a limited number of Avaya Connect channel partners. Through this program, channel partners will be able to offer Select Engagement Packages – a new set of cloud-based unified communications packages tailored to this market segment.

Select Engagement Packages provide a complete solution for unified communications, contact center, video, networking, mobility, and professional services to help midsized companies adopt enterprise-class business communications. The Select Engagement Packages will be exclusively available through the Midmarket Select Program channel partners.

With more than a dozen channel partners already signed up in the U.S., Canada and Europe, the Avaya Midmarket Select Program is open to a limited number of Avaya partners around the world who meet requirements for training, expertise, business plans and growth targets.

avaya-cloud-servicesTo help Midmarket Select Program partners achieve their growth targets, Avaya will provide increased sales and marketing resources, including training and demand generation support. Arrow Systems Integration, Carousel Industries, ConvergeOne (formerly NACR), Strategic Products and Services (SPS), GSolutionz, Connex Telecommunications and Maintel are among the channel partners already involved in the Avaya Midmarket Select Program.

Avaya IP Office

Avaya Select Engagement Packages include integrated support services with major software upgrade licenses for Avaya IP Office, video and contact center components. Customers can also choose from a broad range of additional Avaya Professional, Support and Networking Managed Services.

Avaya Connect channel partners can deploy Avaya IP Office to their customers, with identical platform capabilities across private, public or hybrid cloud deployment options. Avaya midmarket cloud offers built on Avaya IP Office Platform, include:

  • Powered by Avaya IP Office – Certified Avaya Channel Partners around the world can deploy the fully-featured Avaya IP Office Platform in their data center and offer unified communications as-a-service to their customers or to other channel partners.
  • Customer Engagement OnAvaya – Google Cloud Platform – Announced in March 2015, Customer Engagement OnAvaya – Google Cloud Platform is available through authorized Avaya and Google channel partners.

“Customers today are always mobile, using their devices anytime, anywhere with the expectation that businesses care enough to meet them on their terms,” said Steve Biondi, vice president of Global Partner Organization, Avaya. “To stay competitive, midsize businesses need the functionality of enterprise-class communications, but built to accommodate the budget and resource requirements of the midmarket. The Avaya Select Engagement packages are purpose-built to enable midsize businesses to quickly move beyond these challenges by providing unmatched value, phenomenal pricing, and streamlined, simplified deployment on a proven platform that leapfrogs the competition.”