AWS Contact Center Intelligence (CCI) solutions partner demos. The presentation by Victor focuses on AWS partners offering self-service virtual agents using their conversational AI platforms:
1. XappAI – Conversational Self Service Made Easy
2. Parly – Offered by a fast-growing company Cation Consulting, is bringing great interactions to the world via conversational AI.
3. Conversations by NLX – Provides unified access to non-technical users to build and manage a portfolio of chat, voice and multimodal conversational experiences, and contact center analytics.
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Publisher: Amazon Web Services
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