The success of a company is inextricably linked to the quality of its customer service. To score points in that area, the BMW Group’s fleet management specialist, Alphabet, has developed a chatbot. This chatbot provide relevant answers 24/7 to the recurring queries submitted by drivers to achieve faster and better customer service.
Learn more: https://www.aka.ms/Alphabet
Duration: 3:10
Publisher: Microsoft Cloud Platform
You can watch this video also at the source.
