Building Contact Center AI Solutions with Quantiphi – Stack Chat

In this episode of Stack Chat, Lorin Price speaks with Taylor Cyr – Practice Lead for Public Sector and Higher Education at Quantiphi – about how they help companies, governments, and universities build and create virtual reliable services. Specifically, they talk about how tools – like Dialogflow and Google Cloud Natural Language API – are used to build Contact Center AI solutions, helping educational conglomerates like Penn State World Campus to create an automated student outreach platform via email.

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Product: Google Cloud Natural Language API; fullname: Lorin Price, Taylor Cyr;

Duration: 00:05:43
Publisher: Google Cloud
You can watch this video also at the source.

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