IBM and DSK Bank have completed the migration of DSK’s banking operations to IBM’s cloud data centers. The migration is part of a long-term IT services agreement to manage the IBM Cloud infrastructure that supports the bank’s operations in Bulgaria.
As part of the agreement IBM will run the complete IT infrastructure, supporting DSK Bank’s core banking environment. IBM will also provide fully managed services for mainframe, servers, storage, end-user computing, help desk as well as software support.
DSK has selected IBM’s private cloud capabilities to transform its core banking platform and develop new services for its more than three-million individual and business clients. This is the latest example of how cloud and traditional IT are converging in the enterprise and how financial institutions enable innovation by consuming IT in an “as-a-service” model.
DSK Bank, founded in 1951 as the State Savings Bank, is one of the biggest Bulgarian banks in terms of assets and branches. This project will support its objectives to serve equally well different generations and clients – from millennials demanding new mobile and Internet banking services, to small and big enterprises requiring flexibility, security and availability, and through the elderly generation who need to access bank’s services even in the most remote locations.
“As a result of working with IBM, we expect to generate up to 20 percent in annual recurring savings,” said Nikolay Shalamanov, Head of Directorate Operative Maintenance of IT systems, DSK Bank, OTP Group. “We are already feeling the benefits of the new way of working – according to our daily statistics bank’s most critical applications, DSK Direct for e-banking and DSK Smart for mobile payments – are running faster by 10 to 15 percent.”
DSK Bank has been a long-term IBM client. This agreement would take the relationship between the two companies to the next level. The IBM Cloud portfolio would offer highly secured deployment options that can help banks like DSK develop new client experiences for diverse customer sets, enable effective collaboration and improve speed to market – all while increasing IT efficiency.
“Adopting this innovative IBM Cloud model will set the bank to benefit from future cognitive technologies,” said Igor Pravica, Country Leader, IBM Bulgaria. “Our approach is based on the highest security standards and it will ensure an enterprise that is secure, scalable and can handle mission-critical workloads efficiently.”