Changing your FTP password

When you add a domain to your account it is automatically assigned a default FTP account. It is important that you keep your FTP password confidential, however if you suspect that a third party has access to your website you can change the FTP password at any time.

There are two types of FTP user, the default master account, and custom FTP accounts that you can add via your control panel.

A written version of this guide can be found here:

Difficulty: Beginner

How long will it take me?
◾Around 3 minutes to change the password
◾It may take up to 10 minutes for the change to take effect.

What will I need?
◾Your control panel username and password.
◾A web hosting (not a website forwarding or email only) package.

For additional support:

– Raise a ticket or start a live chat at
– Tweet us @fhtechteam
– Call us on +44 (0)333 0142 700

Duration: 1:55
Publisher: Fasthosts Internet
You can watch this video also at the source.