Cisco Headset Manageability in CUCM

Overview of managing Cisco Headsets in CUCM 12.5(1)SU1 and/or 11.5(1)SU7. Direct visibility to headset status, software version, model, assigned user, idle time & more. Also remotely manage updates, configure parameters, & diagnose/resolve IT issues.

Duration: 00:07:54
Publisher: Cisco
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