Cisco Headset Manageability with CUCM 12.5(1)SU1

Overview of managing Cisco headsets in CUCM 12.5(1)SU1. Direct visibility to headset status, software version, model, assigned user, idle time, & more. Also remotely manage software updates, configure headset parameters, & diagnose/resolve IT issues.

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Duration: 6:59
Publisher: Cisco
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