ClearCloud is being launched with the purpose of broadening UKFast’s multi-cloud offering to 5,000 clients, alongside winning new AWS and Azure customers looking for “high-quality,” UK-based support.
“Last year we grew at 18% organically and our eCloud revenue has grown to 43% of our overall turnover,” said Lawrence Jones, CEO of UKFast. “By widening our offering to organizations needing multi-cloud solutions we are able to attract even more businesses to UKFast. When we hear clients offering their AWS and Azure workloads for us to manage, it’s hard to ignore, especially when they’re struggling.”
“Our NPS score, which measures customer service, is at 79.20,” added Mr. Jones. “That’s higher than any of our rivals that I’m aware of, and whilst AWS and Azure’s tech is equal to all suppliers what sets us apart is world-class support.”
Hyperscale Cloud Providers
ClearCloud will be based at FastForward, Tech Manchester’s accelerator space at UKFast’s campus. Former AWS Global Architect Matt Bibby has joined ClearCloud as its Managing Director, bringing significant experience of public cloud in large-scale, complex sectors and enterprise digital transformation.
“The hyperscale cloud providers depend heavily on technology partners to support the end customer,” said ClearCloud Managing Director Matt Bibby. “During my time at AWS I learned how some technology partners are doing things right, but also how many get it terribly wrong and lack the experience necessary to manage complex environments. This is where ClearCloud comes in and where the fit with UKFast makes perfect sense.”
“The time I spent inside AWS was invaluable and taught me always to search for the next opportunity,” added Mr. Bibby. “The offer of working with Lawrence to grow a business under the UKFast umbrella is too big an opportunity for me to pass up. I’ve managed workloads on AWS for some of the world’s largest brands. This, coupled with Lawrence’s obsession for excellence and his passion for helping clients grow, is already proving a great success and we’re off to a flying start.”