Arkadin, an NTT Communications company, and one of the largest and fastest growing global providers of Unified Communications and Collaboration services, has announced its participation in the Microsoft Cloud Solution Provider Program. Participation in the program allows Arkadin to provide direct billing, sell combined offers and services, as well as directly provision, manage and support Microsoft Cloud offerings.
Arkadin now owns the complete customer lifecycle, allowing it to easily sell Office 365 and help customers take advantage of cloud services by owning the entire billing process and directly managing support.
The company would make it easy for organizations of any size to standardize their communication and collaboration workloads in the cloud through its highly secured and geographically dispersed global platform that is adapted to customers’ specific business requirements. Arkadin Total Connect for Office 365, first launched in 2012, now has 400+ customers onboarded and as a Microsoft Cloud Solution Provider, Arkadin is enabled to migrate, manage and support the entire Microsoft productivity suite including Office 365 and Arkadin’s hosted, enterprise-class Lync telephony.
“The Microsoft Cloud Solution Provider program will allow us to build stronger relationships with our customers by delivering the best cloud solutions for propelling their business,” said Steve Schwartz, global vice president, UC Architecture. “We’re especially excited about offering Arkadin Total Connect for Office 365 with Lync Voice as a complete end-to-end solution including a business-class phone system and PSTN enabled audio conferencing. Our fully featured Office 365 with Lync Voice service seamlessly integrates with Exchange Online (within Office 365) for unified messaging that will drive efficiencies while reducing costs associated with traditional PBX and 3rd party conferencing services.”
Arkadin offers a complete range of integrated audio, web, video conferencing and Unified Communications solutions. These services are delivered in the cloud for fast, scalable deployment. The company’s global network of 53 operating centers in 32 countries has dedicated local support teams to service its 37,000 customers.