UK-based Intergence has announced a new way for CIOs and IT managers to gain a simple and clear view of their entire IT ecosystem. The new application control platform, Stratiam, would offer a brand new way of aggregating disparate data sources from multiple data channels into a single pane of glass – to enable IT leaders to optimize their customers’ digital experience across all channels.
The new cloud and application control platform would solve the complexities of tracking applications and the performance for their users and customers from a user and customer perspective. Customers would be enabled to monitor and manage complex digital transformations with a single source of data.
“Stratiam enables CIO’s to reconnect with their end-users by giving them control of all of the moving parts of their IT infrastructure through a single pane of glass” said Peter Job, CEO of Intergence. “Our knowledge of applications, cloud, the Internet and how service management should be able to give an end-to-end service view has enabled us to give CIO’s a unique insight into users’ entire digital experience.”
Intergence believes that Stratiam will enable IT managers to achieve the following:
- Greater control of suppliers, KPI’s and customers
- An enhanced customer experience through a much deeper understanding of how applications are performing across internal infrastructure, cloud and the Internet
- Higher customer retention through offering a more reliable and optimized digital experience for customers
- Cost savings by eliminating duplication of data sources and only using the important data which is relevant to each department in one ‘single pane of glass.’