Service providers are using all-flash arrays (AFAs) in their cloud and hosting platforms to sell and monetize storage and differentiate their services. They make the move to all-flash storage to eliminate performance issues (70%) and scaling challenges (65%), followed by removing management complexity and overcoming a lack of automation capabilities. The study of all-flash storage vendor SolidFire was conducted by independent research organization TechValidate,
Of SolidFire‘s service provider customers, 98 percent said that their multi-tenant storage infrastructure meets current IOPS performance needs. The majority of respondents said they expect to save 40 percent or more on overall administrative time for tasks such as performance troubleshooting, capacity planning/design and upgrades as a result of the move to SolidFire.
While most service providers sell storage in a GB-based capacity model, 88 percent also generate revenue by offering different storage performance tiers. About 90 percent of these service providers offer SLAs based on storage availability, while 65 percent who have deployed SolidFire also offer SLAs based on storage performance.
Service providers are leveraging SolidFire’s all-flash storage in a range of use cases, including public cloud (56 percent), private cloud (51 percent) and managed, dedicated SAN offerings (35 percent).
Service providers using SolidFire are catering to a mix of workloads and applications on their cloud and hosting platforms. Web hosting/web content management (76 percent) and databases (73 percent) are the top two workloads.
Service providers using SolidFire are highly automating their storage operations, with 44 percent automating at least 51 percent of their current storage operations.
“Flash brings much more than just performance to the table,” said Eric Burgener, research director for IDC’s Storage Practice. “It increases infrastructure density and efficiency, lowers energy and floor space costs, and brings the opportunity for not only IT infrastructure transformation but also business transformation that can open up new markets, business models, and customer opportunities, improve employee productivity and customer service and drive higher revenue.”
The 2015 Service Provider Storage Services Benchmark Report collected quantitative and qualitative data from over 850 responses received from 98 cloud and managed hosting service providers around the world. All survey participants are SolidFire customers.
“SolidFire was born out of the largest cloud infrastructures in the world and purpose-built to help service providers meet their business objectives and solve their customers’ challenges,” said Stuart Oliver, global service provider programs manager at SolidFire. “Via our Fueled by SolidFire program, service providers can use our all-flash scale-out platform to monetize storage, streamline operations, reduce technological and financial risk, as well as win more customers and more service revenue from existing customers.”