Oracle has unveiled its new Austin, Texas campus as a sales innovation customer experience hub to support “increasing demand” for Oracle Cloud and attract top talent to service the business.
The new Oracle cloud campus is planned to become a center of sales innovation. It will largely house cloud sales professionals, including ‘Oracle Digital Class Of,’ a program that would hire new university graduates and provide them significant resources and training, and the ability to develop a successful career path.
“Oracle Digital Class Of” recruits from top colleges across the United States. Previously focused on sales and technical resources, the program is expanding to encompass customer success and consulting. The vendor states that recent graduates have chosen to join Oracle because of its immersive training programs located in “desirable” locations such as Austin.
“Oracle is expanding in Austin to attract, hire and train the best talent to support the unprecedented growth of our cloud business,” said Mark Hurd, CEO of Oracle. “This campus will help enable our customers to accelerate their Oracle Cloud adoption and drive success.”
560,000 Sq. Ft. Facility
The Austin complex features a 560,000-square-foot facility and spans 40 acres of Lady Bird Lake waterfront property that could ultimately support a workforce of up to 10,000. The campus also includes the adjacent 295-unit Azul apartment building for employees and the general public.
The new Oracle cloud campus will feature a variety of design elements and amenities including:
- Dining – Full service restaurant, Starbucks, food truck court
- Health – Fitness center, beach volleyball and basketball courts, flag football field, B-cycle station, access to Lady Bird Lake hike and bike trail
- Business – Training center, conference center, tech bar, innovation lab, interactive customer demo rooms
- Collaboration Spaces – Game rooms, landscaped balconies, terraces and outdoor areas
- Culture – Themed floors highlighting aspects of Austin’s culture including local art, music and murals.
Oracle’s Austin campus is the launch pad for the company’s Next Generation Contact Center (NGCC), which is built on the Oracle Sales Cloud platform and applications running on Oracle’s IaaS. NGCC would enhance the customer experience by eliminating administrative tasks and providing real-time account intelligence. Set for company-wide deployment, NGCC provides Oracle sales representatives with “tailored, modern tools and resources aimed to deliver a dynamic, efficient and successful sales process.”
And, taking a new approach to selling and customer success, the Oracle Cloud Solution Hub will also be based at the Austin campus, as well as three other locations throughout the country. The hubs are designed to build and showcase innovation projects with and for customers. These hubs are technical focused with engineers to demonstrate “next-generation” cloud solutions for customers, including artificial intelligence, virtual reality, intelligent bots and more.