Global provider of on-demand private cloud and managed hosting, SingleHop, has unveiled its AWS managed services offering, Singlehop Service First Support for Amazon Web Services (AWS). The fully managed solution offers architecture, management and optimization of environments in the AWS Cloud based on the availability, performance and security needs of individual applications.
Singlehop Service First Support for AWS would deliver an “easier, safer, more cost effective” way for businesses to run their applications in the public cloud by addressing the aforementioned concerns head-on in four key areas:
- Architecture, design and migration support
- Monitoring, response and troubleshooting
- Optimization for availability, performance and cost control
- Cloud security based on AWS Cloud best practices
“Time-constrained IT departments are adopting AWS in large numbers, only to find they first have to master a new set of technical capabilities before they can achieve the desired performance and efficiency gains for their applications,” said Zak Boca, CEO of SingleHop. “Our managed AWS customers avoid this situation entirely by leveraging our extensive automation and AWS-certified engineering team to manage deployments for them. They want the best vehicle to drive their applications, but they don’t have the resources or desire to build and maintain the vehicle themselves.”
Singlehop Service First Support for AWS customers receive monthly, application-specific report cards, enabling focused optimization tactics and native support for hybrid solutions that integrate other forms of infrastructure, such as bare metal or hybrid cloud solutions.
Soft-launched early this year, Service First Support for AWS is resonating with mid-market IT departments whose strategies emphasize new project development over infrastructure upkeep.
“The managed third party cloud market continues to develop, and SingleHop is on a short list of service providers that now have capabilities for both the AWS and Azure clouds,” said Philbert Shih, Managing Director of Structure Research. “The offerings that have come to market so far take an infrastructure-centric approach that’s focused on optimization. SingleHop is taking a different angle. It is approaching customers from the application level and coming in with the mindset of moving them to cloud if it makes sense, but architecting and making a recommendation based on the specific needs of the application.”