CloudRadial, a provider of account management automation for managed service providers (MSPs), has announced the new ability to report on Auvik devices and networks directly to MSP clients, bridging the gap between network management and client reporting.
“It has typically been difficult for MSPs to get the credit they deserve for all of the services they manage,” said Jeff Farris, CEO of CloudRadial. “Our integration with Auvik brings another dimension to client reporting and MSP transparency.”
Auvik’s cloud-based software would simplify and automate network monitoring and management for IT managed service providers.
“The integration between CloudRadial and Auvik will help MSPs better plan the network side of their business review and vCIO visits,” said Alex Hoff, Chief Product Officer at Auvik. “By surfacing details like old and out-of-warranty devices into the CloudRadial portal, the integration can help MSPs build technology roadmaps that align to their clients’ business needs.”
Jeremy McParlan, CEO of OnPar Technologies, a North Carolina-based MSP, appreciates the new integration. “As both an Auvik and CloudRadial client, I really appreciate their work to bridge the gap between network management and client reporting. To continue helping our clients grow, we must be proactive in the ways we get information to them.”