Hosting company Codero, a provider of dedicated servers, cloud and hybrid hosting services, has named Robert Autenrieth as COO and Vice President, Technical Operations and Support. Autenrieth was previously Vice President of Global Support Operations at Rackspace.
His responsibilities will include management of Codero’s 24/7/365 customer support, data center operations and technical operations teams. Additionally, he will manage Codero’s data center strategy – from design to execution. Autenrieth was previously Vice President of Global Support Operations at Rackspace.
Rackspace Hosting globally
Autenrieth spent eight years with Rackspace in various roles and most recently provided the executive oversight of strategic planning, tactical alignment and P&L responsibility of nine teams supporting revenue generation, Customer Support and product engineering activities for Rackspace globally (USA, EMEA, APAC). As General Manager of Data Center Engineering/Operations, Autenrieth orchestrated operational strategies around data center management, customer care, engineering, and asset management.
“This is a very exciting time at Codero and I am honored to be part of the team,” said Robert Autenrieth. “As companies shift from internally-run data centers to managed and cloud hosting providers, Codero is perfectly aligning automation, operations, marketing and the right product mix to support the SMB and enterprise markets. I look forward to providing the leadership, strategic planning and tactical implementation necessary to take the operations and customer support teams to the next level ensuring we deliver exceptional service to every customer, in every interaction.”
Autenrieth joins a veteran executive team led by CEO and President Emil Sayegh; SVP of Product Chandler Vaughn; VP of Finance and Controller Eli Bowman; and VP of Operations and Network Engineering Jason Ackley.