Global provider of third-party maintenance, multi-vendor networks and data center IT lifecycle services, Curvature, has been selected as an Intel data center global premier support partner. The company will provide onsite break fix support, parts delivery and repair for Intel Server products.
Curvature is one of just a handful of global vendors being selected. The recognition as Intel Data Centre Solutions Premier Support Partner means that Curvature can now offer direct support from its over 100 service centers globally. The company will be using Curvature trained (and Intel accredited) engineers to accomplish maintenance.
“To achieve this partnership with Intel Corporation, Curvature consistently demonstrated ongoing maintenance expertise on Intel server products, reaching the highest service levels across a 12-month initial contract across Australia.” said Christo Conidaris, Vice President Sales EMEA at Curvature. “After the pilot finished, we secured Intel’s backing for server maintenance globally – in part due to the heavy involvement of our own research and development labs, layering skills and processes learned from Intel’s own support team to provide a robust, comprehensive and integrated support model for Intel branded servers.”
Intel Server Support provided by Curvature today includes Intel Xeon Scalable Processor including S2600BP, S2600WF, S2600ST product families; 2nd Generation Intel Xeon Scalable Processor including S2600BPR, S2600WFR, S2600STR product families; Intel Server System S9200WK product family.
Curvature’s comprehensive support agreement would allow customers to extend the life of their assets which is compelling in today’s stretched budgeting climate.