NETSCOUT SYSTEMS (NASDAQ: NTCT), a global provider of cybersecurity, service assurance, and business analytics solutions, has released its nGeniusEDGE Server offering. It’s a comprehensive, plug-and-play solution that would give clients the visibility and insights they need to ensure a high-quality end-user experience no matter where their employees work.
nGeniusEDGE Server is an “easy-to-deploy” solution that combines the views and analysis of nGeniusONE with the synthetic testing of nGeniusPULSE nPoint to quickly notify IT teams of problems that need to be addressed before they interrupt business.
“More than ever, IT organizations need to assess performance problems quickly before they impact business productivity and performance, regardless of whether they are caused by applications, clients, services, or network infrastructure,” said Mark Leary, research director, network analytics, IDC. “As a result of the pandemic, more companies are embracing hybrid work models with employees now outside of traditional monitoring tools’ visibility. In addition, remote locations at the edge of corporate networks are often making higher-value contributions to the business – including enterprises like manufacturing, banking, and retail – but often have visibility gaps that need to be resolved to improve their end-user experience.”
Microsoft Office 365, SalesForce, ServiceNow
According to a business impact research done by NETSCOUT in 2021, once the epidemic is gone, more than 42 percent of enterprises would embrace a hybrid work environment. To maintain company continuity, IT teams would require insight into employees utilizing VPN, VDI, UCaaS, SaaS, and other voice and business apps from remote locations.
nGeniusEDGE Server proactively monitors the end-user experience for continuous performance insights in applications frequently used by remote employees, such as collaboration services like Webex and Zoom, as well as web-based/SaaS apps like Microsoft Office 365, SalesForce, and ServiceNow.
“Massive shifts to remote work over the past two years exposed application and network performance issues leaving IT teams challenged to satisfy the needs of their employees and address business vulnerabilities,” said Michael Szabados, Chief Operating Officer (COO) at NETSCOUT. “nGeniusEDGE Server offers the ability to quickly discover why issues are occurring and pinpoint where they are happening. For customers who haven’t worked with NETSCOUT in the past, it opens the door to harnessing the power of NETSCOUT’s patented ASI technology in support of remote workers in a practical and affordable solution.”
nGeniusEDGE Server is pre-configured with nGeniusPULSE and nGeniusONE software to offer end-user experience monitoring with a short time to value. nPoints can be purchased as software or hardware. For more information about nGeniusEDGE Server, please visit our website.