Park Place Technologies, a company providing an alternative to post-warranty storage, server, and networking hardware maintenance for IT data centers globally, plans to fully deploy Microsoft enterprise cloud services, including Dynamics 365 and Office 365, along with LinkedIn Sales Navigator, to enhance collaboration and productivity across its sales and service operations.
“Microsoft is uniquely positioned with integrated offerings across the whole cloud stack,” said Chris Adams, president, and COO of Park Place Technologies. “We’re confident this trusted, global platform will further enhance productivity for our employees and provide more value to our customers.”
As a first step, Park Place Technologies plans to equip its salesforce with the Microsoft Relationship Sales solution, a joint offering that would combine the power of Dynamics 365 for Sales with one of the world’s largest professional networks in LinkedIn Sales Navigator. By surfacing relationships between people, and then integrating that information into a single platform, Park Place salespeople will be able to access information in a way that would save time and improve productivity.
“Park Place Technologies is at the forefront of IT service and support with a commitment to innovating ways employees are empowered to deliver value to customers,” said Alysa Taylor, general manager, Business Applications Group, Microsoft. “Putting the power of Microsoft’s intelligent cloud behind Park Place’s customer care organization will connect people, processes and data insights to optimize productivity and transform its service delivery operations.”
Supporting more than 10,000 organizations in over 100 countries, Park Place Technologies’ customer base would range from government, higher education, and healthcare institutions to cloud service providers, SMB and Fortune 500 companies.