CDS, a large global supplier of Multi-Vendor Services (MVS) for data centers, has reported a record 2021 year. CDS had its best annual revenue ever, with a 21% revenue increase over 2020, notably increased profitability, expanded ties with OEM partners, and over 600 new enterprise clients recruited during the year.
CDS started the year with the launch of its new Raytrix MVS platform and expanded its capabilities throughout 2021. With IT organizations under pressure from supply chain disruption and delayed shipments of new infrastructure products to talent shortages and hiring challenges, CDS stated it has stood out for its ability to extend the useful life of installed technology and maintain storage, server, and network environments in close collaboration with OEMs.
“2021 was a remarkable year for the CDS team, our partners and the data center professionals around the world who rely on us,” said Daniel Newton, Chief Executive Officer (CEO) at CDS. “Our differentiated model is resonating with OEM partners and their major customers as distinctly superior to traditional TPMs (third-party maintenance companies). Our deal sizes are larger and our global footprint keeps expanding.”
Multi-vendor Services for Data Centers
To sum up, some of CDS’s key milestones in 2021 included:
- The launch of their new CDS Raytrix MVS platform – a complete collection of features that extends the usable life of storage, server, and network infrastructure in hybrid cloud systems running mission-critical workloads.
- The introduction of CDS RapidStart – a quick service onboarding process, as well as Warranty+, CoverageNow, and DiscoveryNow offerings to assist clients manage change cost-effectively throughout their data center lifecycle.
The new CDS Commit channel program – targeted at assisting solution providers in providing the most modern, comprehensive, and complementary infrastructure services to its worldwide enterprise clients.
- Expansion into two new regions – South America and India. The introduction of the AI-based Nebula engine – to simplify the global sparing procedures based on historical parts data.
- Sarah Zambrano was appointed Vice President of Customer Success, reporting directly to Chuck Cwirka, the COO of CDS.
- Josh de Sousa was appointed Vice President, Global Supply Chain, also reporting directly to Chuck Cwirka.
CDS and its Raytrix MVS platform provide a comprehensive set of capabilities to a wide range of OEM hardware platforms, ranging from midrange and high-end storage systems to the most popular server and networking products. CDS collaborates with the world’s largest data center infrastructure suppliers to supply MVS on a global scale in a complimentary manner, rather than competing with them as TPMs do.
As a global provider of multi-vendor services (MVS) for data centers, CDS provides mission-critical data center hardware maintenance as well as support for high-end storage, server, and network equipment – supported by its recently launched Raytrix MVS software platform.
CDS provides post-warranty support services via OEMs and channel partners to a diverse client base in the Americas, EMEA, Asia Pacific, and Japan. The company’s maintenance and support services are intended to extend the usable life of its clients’ IT infrastructure, hence enhancing the systems’ return on investment. CDS employs highly trained, industry-certified engineers and account managers all around the world.