Digital Okta, an Abu Dhabi based cloud services provider has entered into an alliance with RackNap – a cloud business automation platform, to drive cloud adoption in the MENA region. Digital Okta is focused on enabling digital transformation journeys for businesses in the MENA region with cloud, mobility, IoT and Big Data solutions.
Digital Okta chose to partner with RackNap to automate its cloud billing and service provisioning, and to provide an online marketplace to the customers. This would help them manage service delivery for Microsoft cloud services, like Office 365, Azure and more. It would also help improve efficiency in the business processes, resulting in improved customer satisfaction.
“We always strive to provide the best service to our customers and in the current digital era, we need to deliver services with a great customer experience,” said Feras Al Jabi, Senior Vice President of Digital Okta. “RackNap enables us to achieve this and create a leverage over the competition with the power of automated service provisioning and seamless billing. After changes in Microsoft licensing, there is an increase in business opportunity for CSPs and by partnering with RackNap, we aim to boost the adoption of cloud in MENA region and serve an even bigger customer base.”
By associating with RackNap, Digital Okta can:
- Automate cloud services provisioning, billing and renewal reminders centrally.
- Offer transparency in customer billing and resource usage with online marketplace for customers.
- Bundle cloud services with other managed services to get better ROI.
“We are glad to partner with Digital Okta – an organization that was born in the cloud. Now more than ever, customers seek better experience and want transparency,” said Sabarinathan Sampath, Senior Vice President and COO of RackNap. “With this partnership, we intend to meet these expectations by improving customer experience in the purchase and consumption of cloud services and providing transparency in terms of billing and cloud usage. This will help to cater to increasing demand for cloud services and drive the adoption of cloud in the MENA region.”