UKFast took the opportunity at eCommerce Expo 2016 to meet with industry experts and host a series of round tables. Hosted by MD Jonathan Bowers, the hot topic for this discussion was Customer Service on mobile and the attendees were:
Nicole Mezei, OptiMonk
Chris Harvey, Ingenico
Jonny Sokal, Pennies
Duane Dobsno, UKFast
You can watch this video also at the source.