Enhancing the Client Experience: Citigroup Explores ML to Build Conversational UI (Cloud Next ’18)

Through the use of Google Cloud Platform, Citigroup foreign exchange combines Dialogflow with core technologies like BigQuery to explore the role of conversational user interfaces. By combining natural language understanding with a rich dataset powered by Google’s enterprise data warehouse, it’s possible to unlock the value of data and provide clients with a superior experience.


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Duration: 44:59
Publisher: Google Cloud
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