In our business, performance metrics are an essential measure of success. That’s why we’re proud that our customers have given us an overall customer satisfaction ranking of 8.62* (out of a maximum of 10.0). The Internap Network Operations Center (NOC) plays an important role in that ranking. It takes a proactive approach to customer support and vendor management to provide the highest level of customer service and technical support.
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- Koen Stegeman, Editor-in-Chief and CEO