Google Cloud’s Contact Center AI and Genesys have partnered so you can now deliver world-class customer experiences that blend AI and Google Cloud voice interaction technologies with Genesys call center automation and orchestration.
Quick start guide → https://goo.gle/3f9YcQL
Contact Center AI → https://goo.gle/2xLgQx5
Publisher: Google Cloud
You can watch this video also at the source.