#sherweb #helpdesk #nocservices #growyourbusiness #msp #managedserviceproviders
Find out how a white-labeled helpdesk can help MSPs scale and grow their business with Randy Gould, Director of Business Development at Sherweb Helpdesk powered by GMS.
0:00 – 2:04 – Introduction
2:04 – 5:01 – Quick background on Sherweb Helpdesk powered by GMS
5:01 – 6:18 – About our technicians
6:18 – 8:38 – Problems faced by MSPs
8:38 – 11:45 – How Sherweb Helpdesk powered by GMS stands out
11:45 – 15:01 – Building vs. buying
15:01 –19:25 – 24/7 MSP helpdesk
19:25 – 21:05 – 24/7 customizable NOC
21:05 – 26:11 – Dedicated QA team
26:11 – 28:22– How it works: Service components and integration
28:22 –30:34 – Integration and workflow
30:34 – 34:14 – Flexible solutions: Helpdesk, Enterprise NOC, Dedicated resource
34:14 – 35:50 – Get in touch: contact info
35:50 – 40:00 – Audience Q&A
40:00 – 41:40 – Conclusion
managed service provider
Duration: 00:41:41
Publisher: SherWeb
You can watch this video also at the source.
