Since opening a customer care center in India last year, GoDaddy’s support teams based in Hyderabad have handled more than 250,000 local inbound customer calls, helping make it easy for customers to establish their online presence in India. It reflects the growth of GoDaddy in the country, as the company claims its customer base in India has increased by 86 percent over the last year.
“GoDaddy has seen the passion and drive of the Indian people in ways that are absolutely inspiring – from the owner of a small retail store to a local taxi driver who each built websites to attract new customers,” said GoDaddy International Senior Vice President James Carroll, who is in India to announce the one-year anniversary. “Seeing so many customer success stories in India proves how quickly businesses can benefit from being online and how easy it can be. GoDaddy selected India as a priority market last year and now we are using India as a blueprint for our expansion into other global markets.”
.in domain names
GoDaddy began offering .in domain names in January 2009. Last year, GoDaddy launched its full-scale operations in India, now the company’s largest international office.
The company has found creative ways to show small business owners that building an online presence doesn’t have to be difficult or expensive. A prime example is the recent “Cup of Coffee” campaign. Since launching on the ground in India, GoDaddy has connected with these business owners by providing actual door-to-door demonstrations to show small businesses exactly how to get online. Professionally trained GoDaddy experts and GoDaddy Resellers engaged with prospective clients to demonstrate how beautiful websites can be built quickly. These personalized initiatives would have helped fuel GoDaddy’s growth in India.
GoDaddy is based in Scottsdale, Ariz. USA. Internationally, along with offices in India and Canada, GoDaddy operates data center facilities in Europe and Asia and serves 12 million paying customers globally.