GoDaddy, a global cloud platform provider aiming its services at small, independent ventures, has announced WP Premium Suppor – a new support offering that would provide a new level of access to WordPress expertise.
This offering would help small businesses fix, update and optimize their WordPress websites quickly and conveniently. WP Premium Support gives customers access to a large team of on-call WordPress developers to provide expert guidance on resolving site issues and “boosting performance at the drop of a hat.”
GoDaddy is launching ‘WP Premium Support’ to ensure that every GoDaddy customer with a WordPress website has the help they need to make the most of their online presence. WP Premium Support provides access to WordPress experts and GoDaddy‘s 24x7x365 customer support team to help members fix bugs quickly, improve site security, reduce bounce rate, increase site traffic and speed, and assist with theme and plugin installations or modifications.
“Small businesses have better things to do than spending their time figuring out how to troubleshoot and implement WordPress fixes on their own,” said Alex McClafferty, Director of Product (and founder of WP Curve, which was acquired by GoDaddy in 2016.). “Whether it’s a plugin that stops working or a theme that needs updating, it’s not a matter of “if” but “when” additional support will need to be called in. With WP Premium Support, we’re providing peace of mind to small businesses whose WordPress websites can be kept up and running as they should be, with fixes expertly implemented, and fast.”