This video will show you how to install the Fasthosts Cloud Backup client on a Windows server or workstation that ou wat to backup.
Before the installation, ensure that your firewalls and other components of your network security system (such as a proxy sever) allow both inbound and outbound connections through the following TCP ports:
443 and 8443: These ports are used for accessing the backup console, registering the agents, downloading the certificates, user authorization, and downloading files from the cloud storage.
7770-7800: The agents use these ports to communicate with the backup management server.
44445: The agents use this port for data transfer during backup and recovery.
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If you have any questions or feedback, please contact our 24/7 support team. There are 3 ways to contact support:
– Phone on 0333 0142 700 (available 24/7)
– Live chat here: https://help.fasthosts.co.uk/app/chat/chat_launch/ (You must be logged into your account and chat is available Monday – Friday 09:00 – 18:00 GMT)
– Raise a ticket here: https://help.fasthosts.co.uk/app/ask (24/7 and you must be logged into your account)