How To Whitelist An Email Address In Hosting Panel | Video Tutorial | ResellerClub

In order to prevent IP blacklisting and spoofing of the server, we at ResellerClub, are blocking emails sent using Non-SMTP authentication. In the windows hosting package available at ResellerClub (, the email address being used in the mail script has to be whitelisted in the whitelist email address section. Similarly, in the Linux hosting package, there is a plugin called as “Registered Mail ID” under which the email address used for PHP mail script has to be added in order to whitelist the email address.

In this video, we take you through the steps on how to whitelist an email address in your Linux and windows hosting package so that you can easily send emails and avoid getting your email address blocked.

To send emails via PHP mail script you need to whitelist ‘the from’ email address used in your script. ‘The from’ email address in the script must be associated with the domain name. This applies to both the Linux and Windows hosting.

To begin with, a how to whitelist an email address on your Linux shared hosting package, you can follow the steps mentioned below:
Login to the cPanel of the hosting package (
Under Email, tab click on Registered Email ID’s
Enter the Email account you want to whitelist
Click on Submit.

Once the email address is added, you will have whitelisted email address in 30 minutes.

To know how to whitelist the email address on windows shared hosting package, all you need to do is follow the steps mentioned below:
Login to the Plesk panel for the hosting package
On the Right-hand side, you will find an option “Whitelist Email”. Click on the option.
Enter the email address you want to whitelist.
Click on OK

Once the email address is added, it takes 30 minutes before it provides you with a whitelist email address.
This is how you can easily whitelist email address for your Linux and windows shared hosting package!

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Duration: 4:16
Publisher: ResellerClub
You can watch this video also at the source.