VIDEO – Global hosting provider INAP has announced the general availability of its ‘Intelligent Monitoring’ solution, a managed cloud and infrastructure monitoring service. Optimized now for the company’s bare metal customers, INAP Intelligent Monitoring is delivered via INAP INblue – INAP’s new infrastructure management and support platform for cloud products.
The INAP Intelligent Monitoring technology comprehensively tracks and measures the health of the customer’s server environment, including hardware, resources, applications, and OS services for Linux and Windows. INAP support technicians would immediately remediate identified issues via a proprietary, software-defined Smart Workflow System. Throughout the process, customers are updated via the INAP INblue desktop and iOS mobile application, where they can track INAP’s progress, review metric and log data, and communicate with assigned technicians from a single screen.
Watch this video about INAP Intelligent Monitoring:
Duration: 2:10 | Publisher: Internap | You can watch this video also at the source.
“Infrastructure monitoring strategies are only as good as the actions that follow alerts,” said Jennifer Curry, SVP of Global Cloud Services at INAP. “When problems arise, traditional managed hosting customers too often confront service-related, time-wasting pain points due to a lack of visibility and control. We built Intelligent Monitoring to not only improve cloud performance and availability, but to set a new benchmark for managed services transparency.”
INAP’s managed bare metal customers have access to the same monitoring and management tools used by INAP technicians, offering functionality and control that would eliminate the need for customers to invest in third-party remote monitoring and management solutions. Those include:
- Remote execution and scripting
- Unified log management
- Patch management and automation
- Port, service and URL monitoring
A separate edition of INAP Intelligent Monitoring is available to the company’s bare metal customers who do not subscribe to an INAP managed services plan, offering the same toolkit of advanced monitoring and infrastructure controls without the backing of INAP’s Service First Support team. Future releases of INAP Intelligent Monitoring will include tailored service for INAP Private Cloud customers.