At KubeCon 2018 in Seattle, Saad Ali interviews Kelsey Hightower, Staff Developer Advocate at Google. Kelsey explains how the team does empathy sessions where they approach problem solving from the customers’ perspective. They focus on what the customers need and the answers lead to upgrading Kubernetes, and other times they will lead to integrations with other platforms. Watch the video to learn more.
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Publisher: Google Cloud
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