Learn How Cloud Services Helps Optimize the Customer Engagement Lifecycle


There are multiple touchpoints and many opportunities for customers to engage with your business. Today, whether its in-person or by an app, customers expect to easily engage with your company when they want.

Watch the video to learn how AWS offers the flexibility to experiment with voice, chat, and customer self-service without license commitments. Proven machine learning-based technologies save agents time and resolve issues with customers sooner. AWS reduces the risk of unplanned outages, data loss, and inaccessibility.

Learn more at: https://go.aws/3wREXoQ

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ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.

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Duration: 00:01:22
Publisher: Amazon Web Services
You can watch this video also at the source.