A short video on how to login to your account. If you are having trouble, here are some answers to some common problems:
“I no longer have access to the mailbox you send the reminder to.”
â—¾We suggest calling our 24/7 support staff who can manually reset your account information.
“I continually get an error saying “Username or Password incorrect””
â—¾Try resetting your control panel password.
“I tried to reset my password, but I didn’t get an email.”
â—¾Its likely that the email address we are have on record is not one you are expecting our password reset email to be sent to.
â—¾Double check the spelling of the email address you are entering.
â—¾Try another email address you have access to.
â—¾If someone set the account up for you, check to see if they have received the email. They may have put their own email address on the account rather than yours.
â—¾Check your spam folder.
“I have tried all the details I can think of and still cant login to my account!”
â—¾We suggest calling our 24/7 support staff who can manually reset your account information.
Our contact details:
– Raise a ticket or start a live chat at https://help.fasthosts.co.uk/
– Tweet us @fhtechteam
– Call us on +44 (0)333 0142 700
Duration: 1:30
Publisher: Fasthosts Internet
You can watch this video also at the source.
