SysAid Technologies Ltd., a global provider of IT Service Management (ITSM) software solutions, has chosen to utilize the managed hosting solution from PEER 1 Hosting, to serve SysAid’s North American cloud customers and allow for the expansion of SysAid’s customer base.
The managed hosting solution from PEER 1 Hosting will also allow SysAid customers to enjoy all core ITSM tools on one centralized cloud hosting platform, providing access to help desk, asset management, analytics and MDM capabilities.
“As the industry increasingly embraces cloud applications, we are seeing this reflected in our sales with the majority of new customers opting for the cloud model,” said SysAid Founder and Chairman Israel Lifshitz. “Our early commitment to ITSM has enabled us to offer one of the most flexible and cost-effective ITSM cloud solutions available today.”
Software available in 42 languages
Since its founding in 2002 by Israel Lifshitz, the company’s software has been deployed by more than 100,000 companies worldwide, spanning all industries and sizes – from SMBs to Fortune 500 corporations. SysAid has offices in Israel, Australia and Brazil and its software packages are available in 42 languages.
Specializing in managed hosting, dedicated servers, colocation and cloud hosting services, PEER 1 Hosting is based in Vancouver, Canada, and founded in 1999 with European operations headquartered in Southampton, UK. PEER 1 Hosting has 16 datacenters and 20 points of presence worldwide.