Networking company Extreme Networks has announced availability of its ExtremeCloud IQ application, an “end-to-end” cloud management application leveraging machine learning and artificial intelligence (AI).
ExtremeCloud IQ is meant to provide enterprises with insights, as well as complete visibility, control, and automation of their entire network. The ExtremeCloud IQ application can be deployed in the public cloud, private cloud, or on-premises, providing enterprises with “flexibility to accomplish their business objectives.” Extreme is also introducing ‘Co-Pilot,’ a new automation feature that would help IT administrators save time and effort on an increasing number of everyday tasks.
Built on an architecture supported by microservices, third-generation cloud technology and tools acquired from Aerohive Networks, ExtremeCloud IQ ingests over 3 billion highly instrumented messages and events – and 3 petabytes of data – per day across its global footprint of regional cloud instances. These events and messages are processed through the native ExtremeCloud IQ machine learning and artificial intelligence engine to provide IT administrators with actionable insights, and now with Co-Pilot, automated assistance.
ExtremeCloud IQ provides a unified management platform for wireless access points, switches, routers, and security/NAC, enabling onboarding, configuration, monitoring, troubleshooting, reporting, and many other capabilities for cloud-centric enterprise networks. Over the next 90 days, through a continuous delivery model, ExtremeCloud IQ will expand to support Extreme’s wired edge switching solutions, including the VSP4900 fabric-enabled multi-service edge switch, the X465 premium, stackable multi-rate Gigabit Ethernet switch, and other edge switches.
“Cloud management is critical to enterprise digital transformation efforts,” said Zeus Kerravala, Founder and Principal Analyst, ZK Research. “Extreme recognizes this and has put their money where their mouth is. In less than 90 days from closing the Aerohive Networks acquisition, the company has introduced compelling new automation features to ExtremeCloud IQ – formerly HiveManager – and committed to expanding the capabilities of the platform beyond wireless into wired infrastructure, giving customers and partners a complete, proven, end-to-end enterprise network management solution. The infusion of AI, machine learning, and automation will continue to deliver differentiated capabilities to Extreme’s customers, furthering its position as one of the leading cloud management providers.”
Extreme Networks Co-Pilot
Initial use cases for Extreme Networks’ Co-Pilot solution will begin to rollout this calendar year and will be available at no additional charge until April 1, 2020. Co-Pilot will give customers of the ExtremeCloud IQ application ‘Instant Context’ capabilities. This would help reduce the volume of context-gathering activities required for support calls to near zero by implementing a machine learning-driven, intelligent support chat window – able to collect real-time and historical information about a device or client through input or drag-and-drop functionality.
“Being an IT administrator in a constantly connected world is a difficult task on the best of days. Most cloud management vendors focus on a single place in the network, forcing administrators to triage across multiple UIs to troubleshoot and manage the network,” said Abby Strong, Vice President of Product Marketing, Extreme Networks. “With ExtremeCloud IQ, we’re taking our proven, third-generation cloud management architecture and integrating it across our end-to-end enterprise networking solutions portfolio. We’ve added AI, ML, and automation capabilities that help drive cost containment and streamline IT operations and – ultimately – deliver a secure, compelling, and differentiated end-user experience. We are the only vendor in the industry that can do this!”