Massive Internet Infrastructure Outage Today Due to Akamai DNS Outage

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Many websites including major ones all across the world were affected by an outage at Akamai’s Edge DNS Service today. Content delivery network provider Akamai Technologies initially mentioned that a service disruption caused the huge Internet outage globally. Later on, the company stated that the root cause appeared to be a failure in their Edge DNS Service.

Worldwide, many websites were involved. Various well-known websites also went down due to the outage including those of Airbnb, UPS, Amazon, Fidelity Investments, HBO Max, Steam, FedEx, Delta Air Lines, TikTok, American Express, Delta, Southwest Airlines, Salesforce, the Playstation Network, and more.

Twitter Statements Akamai

‘At 15:46 UTC today, a software configuration update triggered a bug in the DNS system, the system that directs browsers to websites. This caused a disruption impacting availability of some customer websites,’ stated Akamai on its Twitter account today as an explanation for the DNS outage. ‘We are continuing to monitor the situation and can confirm this was not a result of a cyberattack on the Akamai platform,’ they further stated on their Twitter account.

‘We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated,’ the company concluded.

One lesson learned from today’s outage includes the fact that the world’s largest websites and services seem to consolidate around a few giant Internet infrastructure providers today. Failures at those providers can have increasingly major consequences on the Internet ecosystem as a whole.