World Food Programme provides food and other assistance to millions of people who are displaced by natural disasters, human conflict, and other crises. Surveying them to find out what assistance they need and for how long can be a cumbersome process, and the collected data gets outdated quickly. Cisco supported the Mobile Vulnerability Analysis and Mapping (mVAM) program, which replaces face-to-face surveys with SMS and voice surveys. The program has saved over $5 million and reduced time spent collecting surveys by 75%.
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