WP Engine, a company specializing in web hosting for websites and applications built on the WordPress platform, has announced the opening of its new Technical Support & Innovation Center in Limerick. The new support center is expected to create 100 jobs over three years and further support WP Engine’s surging customer base across EMEA.
The expansion in Limerick, Ireland, the first customer service hub outside the U.S., would allow WP Engine to continue to hire the best customer experience representatives regardless of geography and get closer to its customers in EMEA.
Further, drawing on the highly skilled technical talent in Ireland’s third largest metropolitan area, the new center would also expand what is already quite a large R&D organization with a dedicated team based in Limerick to accelerate development of WP Engine’s managed WordPress platform.
“WP Engine is focused on building the best managed WordPress platform in the world and we’re incredibly proud to be opening our new Technical Support and Innovation Centre in Ireland,“ said Heather Brunner, CEO of WP Engine. “As a company we aim to be present in cities that are successful in terms of job creation and attracting businesses – as represented by our offices in Austin, San Antonio, San Francisco, and more recently London. Limerick, similarly, has a terrific environment and culture where the community, government and business leaders are committed to building local talent and creating a technology innovation and incubation center. We look forward to serving and advancing the Limerick tech ecosystem.”
With customers ranging from individuals and startups to multinational corporations such as AMD, Network Rail, New Relic, Ryanair, SoundCloud, The Motley Fool, Under Armour and Warby Parker, WP Engine offers a subscription-based service for WordPress users, providing them with a range of managed services, including security, cloud hosting, developer tools, disaster recovery and international award-winning support.