NewVoiceMedia, a global provider of cloud contact centers and inside sales technology enabling businesses to have more successful conversations with their clients, has been named in the Forbes 2017 Cloud 100 for the second consecutive year.
As part of the rigorous selection process for the Forbes 2017 Cloud 100, Forbes’ data partner, Bessemer Venture Partners, received hundreds of submissions from top cloud startups worldwide.
“We are honored to be included in this prestigious list of leaders in cloud technology for the second year running,” said Jonathan Gale, CEO of NewVoiceMedia. “Our global pure cloud contact center and inside sales platform with its market-leading CRM integration capabilities is transforming the customer service experience and sales performance of organizations worldwide. Together with our market position, momentum, and a multi-billion dollar market opportunity, we are extremely well positioned as we look forward to continuing our growth trajectory while helping our global customer base grow their businesses with improved efficiency.”
NewVoiceMedia’s customer contact platform helps organizations worldwide build a more personal relationship with every customer or prospect. It joins up all communications channels “without expensive, disruptive hardware changes” and plugs straight into a CRM for full access to “hard-won” data. With its cloud environment and 99.999% platform availability, NewVoiceMedia serves 650+ customers worldwide among which MobileIron, Lumesse, Vax, JustGiving and Canadian Cancer Society.
The Forbes Cloud 100 judging panel, made up of a majority of public cloud company CEOs, was then responsible for selecting and ranking the top 100 companies. The evaluation process involved four factors: estimated valuation (30%), operating metrics (20%), people & culture (15%) and market leadership (35%), which the panel then weighed to select, score and rank the winners.