NS1, a global DNS services provider delivering Internet traffic intelligence and automation solutions, says it has achieved 23 consecutive quarters of growth. NS1’s continued success reflects increasing demand for the company’s software-defined infrastructure and application networking solutions.
With a four-year compound annual growth rate of 43% for annual recurring revenue, NS1 saw triple-digit growth in bookings for its NS1 Enterprise DDI solution. During this quarter, the company added 43 new customers, including Belk and Nature’s Bounty. NS1 now serves more than 760 customers, including many of the world’s most trafficked applications, such as LinkedIn, Dropbox, JetBlue, Fox, and The Guardian.
“Events over the past year brought on an explosion of applications that keep customers and employees connected, but underneath there’s a second wave of innovation happening – a massive upgrade of infrastructure to ensure the very best connectivity and performance,” said Kris Beevers, CEO of NS1. “This growing demand to connect applications and audiences for reliable, secure, superior experiences continues to fuel NS1’s growth.”
Channel Partner Program
Since the launch of NS1’s Global INS1DER Partner Program in October 2019, NS1 has added many market leaders as channel partners, including AHEAD, Connection, ConvergeOne, CSpire, GDT, Logicalis, Softcat, and Trace3. The company also continues to deepen its strategic relationships with technology and alliance partners, such as Cisco, HashiCorp, and ServiceNow.
NS1 says it has maintained a customer retention rate of 95% and closed Q1 2021 with a Net Promoter Score of 78, which would be in the top tier among software-as-a-service companies.
To support an expanding customer base, NS1 has also expanded its team rapidly. In Q1 2021, NS1’s headcount grew 8%. Last year, it invested aggressively in its strategy to develop a diverse and inclusive workplace with meaningful work and career opportunities and created a plan for everyone at NS1 to have “a place, a path, and a voice.” According to NS1, this strategy has significantly influenced recruitment. The company now has diverse representation in more than 80% of interview panels and nearly half of all hires.
NS1 Labs’ open-source projects are gaining traction as well. Pktvisor, a lightweight tool for real-time network visibility now has more than 200 commits and 300 stars on GitHub. The company’s DNS testing tool, Flamethrower, now has more than 100 commits and 190 stars.