NTT, a global ICT provider employing more than 40,000 people and delivering services in over 200 countries and regions, has unveiled its new ‘Software Defined Infrastructure Services’ portfolio. The move to software-defined infrastructure (SDI) is driven by businesses’ demand to reduce time to value, lower costs and enabling businesses to scale up and down, as their needs change.

NTT’s software-defined infrastructure services are a new way to manage IT infrastructure using telemetry and service management data. This would give organizations the flexibility to closely align their services with their business requirements and outcomes.

The four software-defined offers by NTT include:

Lifecycle Management – making sure equipment is running the latest software to meet compliance, through NTT’s Digital Wallet. The features include:

  • Secure single sign-on to our user experience portal with persona-based user access rights and required privileges to consume services.
  • Digital Wallet enabling full visibility and insight to both perpetual licenses and subscription software by providing a consolidated view across vendors by integrating to smart accounts.
  • Provides near real-time visibility of license information, order information and usage information.
  • Request fulfilment executed by NTT for moves, adds, changes, deletions, based on business needs.

Policy Deployment and Compliance – delivering consistent multivendor technical services for network redesign and deployment, helping clients gain control of their software-defined infrastructure investments with ongoing feature reviews and activation services. Key features include:

  • Realtime monitoring and automation approach to infrastructure management.
  • Controller-led provision and compliance systems that manages policies and assurance capabilities.
  • Use case deployment framework that delivers strategic guidance, best practices, validated designs, proven processes, and recommended adjustments.
  • Proactive management of controller and device hardware, software, and configuration standards.

Assurance and Operations Support – offloading operational management tasks from in-house staff, including proactive monitoring. With the help of advanced telemetry, change management support for patching, problem management with root cause analysis and compliance management – by leveraging the digital intelligence, automation and orchestration delivered through our service platform. Key features include:

  • Commonality of connectivity and a single digital experience to support controller-based automation and assurance models.
  • Bringing operational technology connectivity and automations to network operations to reduce network complexity.
  • DevOps based operational teams will be able to achieve a state of predictive services that fix problems long before they become incidents and impact services.

Business outcome management – Enabling continuous operational improvement in multivendor lifecycle management by providing recommendations to optimize software purchases and improve compliance and performance based on NTT’s best practices. Key features include:]

  • API integrations, correlation capabilities, advanced inventory and reporting, and enrichment for predictive problem detection.
  • Analytics provide additional details about network faults that facilitate rapid resolution or improved health.
  • Integration with ITSM processes, IT domains and systems to fully automate assurance workflows.
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