Park Place Technologies, a provider of hardware maintenance for IT data centers supporting over 58,000 data centers in more than 150 countries, has acquired Missouri-based 3rd party maintenance provider, Custom Hardware Engineering & Consulting (CHE). Financial terms of the deal were not disclosed.
Since 1997, CHE has provided enterprise clients with independent, multi-vendor third party maintenance support services for disk and tape storage, networking, mainframes and mid-range server hardware equipment located in data centers throughout the United States. CHE is particularly strong in the government vertical and has deep Enterprise Storage and Mainframe skills which would complement Park Place Technologies’ breadth of knowledge.
As a result of the acquisition, CHE’s customers would receive access to innovative products such as Park Place Technologies’ ParkView and Entuity Network Analytics. ParkView is a fully automated maintenance service that streamlines the hardware support process and helps data centers boost Uptime. Entuity Network Analytics automates network discovery and uses intuitive workflows to make it easy to identify when there are issues within the customer’s network operations.
“With this acquisition, Park Place further strengthens its engineering and parts advantages in the United States,” said Chris Adams, President and CEO, Park Place Technologies. “We look forward to bringing our award-winning proactive maintenance services and global support to CHE customers.”
Global Supply Chain
CHE customers will have access to Park Place’s global, multilingual 24-hour support centers and a vast, global supply chain. Park Place Technologies’ customers would benefit from access to more engineers and enhancing technology capabilities as a result of the acquisition. Customers have 24/7/365 access to Central Park, a portal that allows clients to view all their active Park Place contracts. Here, clients can view open/closed tickets; submit a ticket; add equipment; and update, enable or disable technical contacts per location. PPTechMobile is an app that allows full portal functionality, plus barcode scanning and photo submission for submitting tickets.
“CHE is very excited about this opportunity for its customers and company,” said David York, President and CEO of Custom Hardware Engineering & Consulting. “The growth and expansion possible from CHE’s innovative technologies coupled with Park Place’s established platforms, will be well received in the industry and beneficial to all parties.”
Agile Equity, based in New York City provided exclusive investment banking services to CHE on its sale to Park Place Technologies. This is the second acquisition for Park Place Technologies in 2020 and its 14th since 2016. In January 2020, Park Place acquired the network operations center of Cleveland-based IntelliNet.