Data center hardware maintenance and managed services provider, Park Place Technologies, has released its global Uptime Partner Program together with its Uptime Partner Portal. These new channel offerings provide enterprise IT teams with support to help maximize their daily operations.
Park Place’s Uptime Partner Program comprises three program tiers – Platinum, Gold and Authorized Partner. It would include a variety of marketing and sales support resources, co-selling opportunities, training, access to program investment dollars, as well as a myriad of other features.
Park Place also announced their first Partner Specialization Track – the Network Management Specialist Partner, which certifies channel partners that sell and invest in training for Park Place’s Entuity and ParkView network monitoring and management solutions. As a result, partners can now provide co-branded services in conjunction with these products.
The Uptime Partner Program will empower and financially reward channel partners for their collaboration and customer advocacy, from improving the customer support experience to saving customers money on support expenditures.
The new Uptime Partner Portal is a global digital platform that would offer enterprise channel partners several benefits, including:
- Easy and fast deal registration with just a few pieces of key customer information
- A robust on-demand library of co-brandable marketing assets
- Access to quick-tip videos to guide clients through the main features of the portal
- Dashboard functionality, allowing visual measurement of success against crucial KPIs
- Comprehensive overviews of Park Place’s solutions and services, including ParkView Managed Services, Entuity Software and 3rd-party maintenance support
“Our main goal is to bring choices to the table for our partners, keep them profitable and make doing business easy through our global support network,” said Jeff McCullough, Global Vice President of Channel Sales at Park Place Technologies. “This access allows our partners to maximize uptime, create cost efficiencies, enable greater infrastructure control and visibility, and enhance asset performance.”
DMSO
For IT infrastructures globally, Park Place Technologies helps simplify complicated technological settings while increasing uptime. A new and fully integrated technique called DMSO (Discover, Monitor, Support, Optimize) is used to manage it, and it works across the whole IT infrastructure, also cloud computing environments. Combining integrated management with streamlined operations would allow for the agility needed to handle today’s complex corporate IT environments.
“This is the next step to building a world-class partner program and demonstrates our desire to invest in our partners’ success,” said Chris Adams, President and CEO of Park Place Technologies. “Our channel offers us endless scale; and with a set of modern tools, we will be able to access that scale and help Park Place grow faster.”
For data center maintenance and hardware monitoring, Park Place Technologies offers a comprehensive range of solutions on a truly global scale. According to Park Place, which was founded in 1991, the company presently supports more than 21,500 clients in 154 countries and 1,092,000+ devices across more than 110,000 data centers across the world. There are more than 110 L3/L4 engineers working for the firm, and there are over 1,158,000 spare components kept in over 2,400 locations.
