Data center hardware maintenance and managed services provider, Park Place Technologies, has announced its latest innovation. ParkView Server Management would offer the tools and expertise to support IT hybrid infrastructure: physical, virtual and cloud technologies.

The new service, delivered by Park Place’s Enterprise Operations Center (EOC), would streamline IT operations by simplifying the management of compute environments and providing clients with incident management, patch management and remediation. With ParkView Server Management, Park Place can now monitor and maintain the hardware and software components of servers virtually anywhere.

While COVID-19 cases continue to drop throughout the U.S. and vaccination efforts expand, businesses are still several months away from a full return-to-office work environment, stated Park Place Technologies. As a result, the current normal of remote work – or hybrid approach with a limited number of employees in the office – will continue for the foreseeable future, added the company.

Similar to the need for workplace flexibility, organizations also require flexible IT infrastructure support that can adjust to the ever-changing business climate, stated Park Place. Their ParkView Server Management offering would provide the requisite universal support as the demand for remote infrastructure management increases.

Hosted Infrastructure

ParkView Server Management addresses several universal IT issues including:

  • Maintaining internal competencies for various OS types
  • Patch Management control
  • Delays and downtime related to identifying common cause and resolution
  • Balancing resource focus on daily operational issues vs digital transformation
Photo Kathie Lyons, Executive Vice President and General Manager of ParkView, Park Place Technologies
“Don’t just monitor the status of your hardware; Park Place now assumes primary responsibility for the monitoring, patching, incident management, and remediation of our customers’ compute environments,” said Kathie Lyons, Executive Vice President and General Manager of ParkView, Park Place Technologies.

As a service, ParkView Server Management would reduce operational complexities with a hardened hosted infrastructure. It is an agentless installation where one agent supports multiple OS instances and hypervisors. The service operates through secured, remote, outbound-only communications access, and is implemented to enable Park Place to obtain failure-related data and to take common cause and non-disruptive remedial actions.

ParkView Server Management is part of a full suite of ParkView Managed Services that brings order to managing an organization’s critical infrastructure while accelerating business transformation. ParkView Managed Services would empower clients to efficiently discover, monitor, support and optimize physical, virtual and cloud infrastructure. This combination of integrated management, delivered by the company’s Enterprise Operations Center (EOC), would streamline operations and deliver the agility required to support today’s complex businesses.

“ParkView Server Management builds on the success of ParkView Hardware Monitoring. Don’t just monitor the status of your hardware; Park Place now assumes primary responsibility for the monitoring, patching, incident management, and remediation of our customers’ compute environments,” said Kathie Lyons, Executive Vice President and General Manager of ParkView, Park Place Technologies. “As we continue our journey to creating a new tier of third-party maintenance provider, we’re proud of our 97% customer satisfaction rating and are committed to helping companies maximize the uptime and efficiency of their IT infrastructures.”

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