Partner demo – AWS CCI real-time call analytics & agent assist by Quantiphi

Quantiphi’s real-time call analytics uses AWS artificial intelligence services to transcribe and run live and post-call data analytics, freeing support agents from manual note taking. See the demo by Andrea to learn more about AWS Contact Center Intelligence (CCI) solutions for real-time call analytics and agent assist by AWS partner, Quantiphi.

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Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.

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Duration: 00:04:26
Publisher: Amazon Web Services
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