Products that Count: The past, present, and future of personalization

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Drawing from career experiences at eBay, Netflix, Gilt Groupe and Warby Parker and recent moves by Amazon and Google, Chris Maliwat discusses early and current innovations in personalization for consumer e-commerce experiences and present hypotheses about where personalization is headed for both online and omnichannel commerce.

Video Credit: Malik Fakiri

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Duration: 59:22
Publisher: DigitalOcean
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