Promero, a provider of hosted call center software and Gold-level member of Oracle PartnerNetwork (OPN), has announced that its Promero Cloud Call Center CTI Connector for Oracle Service Cloud is now available in the Oracle Cloud Marketplace, offering added value to Oracle Service Cloud customers.
With Promero Cloud Call Center CTI Connector, Oracle Service Cloud users will have four automatic CTI Screen pops included as standard features. The Promero Cloud Call Center Software Solution enables full call control, interaction management, whisper coaching, call recording, and transfer while supporting remote contact centers and home based agents.
“Our solution can help Oracle Service Cloud users improve their customer service, reduce steps to complete time-consuming tasks, increase productivity, and lower costs,” said Gregg Troyanowski, president, Promero, Inc. “Promero’s participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of Promero Cloud Call Center CTI Connector for Oracle Service Cloud. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals.”
The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and service providers offering unique business solutions, including ones that extend Oracle Cloud Applications.
Oracle Cloud delivers enterprise-grade services at every level of the cloud technology stack including software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and data as a service (DaaS).
Promero is a Gold level member of Oracle PartnerNetwork. Additionally, the company partners with Aspect UIP, Pipkins Vantage Point, RiverStar CE Suite, Verizon Worldwide and Peak10 data center services.